fbpx

Privacy Policy

Data protection rules (EU General Data Protection Regulation)

 Privacy policy

The data protection rules of SIA “Pure Vision Sorig SIA” defines how SIA “Pure Vision Sorig SIA” reg. No. 40103931204, hereafter in the text Pure Vision Sorig SIA, uses information and how you, hereafter in the text User of the www.daknang.com website can protect your privacy. Pure Vision Sorig SIA is a www.daknang.com website owner operator and moderator.

By using www.daknang.com website, User entrusts to Pure Vision Sorig SIA personal information. This confidentiality policy has been developed to help Users understand what information we collect, how we use it and why we do this. This policy is very important, therefore we hope that you will devote time to carefully reading this document.

  1. Collected information

On www.daknang.com website there are several instances where it is necessary to provide Users personal information and few when information is being collected “automatically”.

1.1. First section/instance is the “Checkout”, where User is inputting his First name, Last name/ Company name, Country, Street address, Town/City, State/Country, Postcode/ZIP, Phone, Email address. This data is not used for any other purposes other than identifying addressee.

1.2. Second section/instance is “My account” section that consists of Dashboard, Orders, Downloads, Address, Account details, Reviews, Logout. None of these sections requires additional information from a user. User can only make amendments or corrections to the data associated with the Checkout (order processing). This data is not used for any other purposes other than access to your order history and recipient’s details for order processing.

1.3. Third section/instance is a “Contact form” where user is inputting his Name, E-mail, Subject and Message. This data is needed to get in touch with us and for www.daknang.com to respond to your request. This data is not used for any other purposes other than communication.

1.4. Fourth instance is a Chat window where user can contact Pure Vision Sorig SIA for any reason. Collected information is used only for communication purposes and is not in any way processed other than this. However Pure Vision Sorig SIA is outsourcing this service implementation to tawk.to inc (www.tawk.to), which in its turn has following policy (https://www.tawk.to/legal/).

Other instances when Pure Vision Sorig SIA may get your personal information.

1.5. When you use www.daknang.com website, we can collect and process information on your physical location. Pure Vision Sorig uses location determination technologies based on your IP address. This information is used for analytical purposes only.

1.6. We use cookies on our website. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user friendly as possible and cookies help us to achieve that goal. By using our website, you agree by consent to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings in user’s browser preferences.

1.7. When you make a purchase on a www.daknang.com website, Pure Vision Sorig SIA uses information on your bank account number, banking institution, phone number and PayPal account, strictly for payment execution purposes. Payment card information is not collected or processed.

  1. Use of collected information 

2.1. The information which Pure Vision Sorig SIA collects is used to provide, maintain, execute and improve current services in regards of sale of products available on the www.daknang.com website.

2.2. When you contact Pure Vision Sorig SIA, your correspondence is saved to help us solve any problems you may come across. We can use your email address to inform you of our services, for example, to let you know of any future changes or improvements.

2.3. The information which Pure Vision Sorig SIA collects using cookies and other technologies is used to improve user experience (for example, if you save your language preferences, you will be able to use our services in your chosen language) and general service quality.

  1. Transparency and choice

Pure Vision Sorig SIA goal is to clearly state what information is collected by Pure Vision Sorig SIA, so that the user can make a considered choice on the use of their collected information. You can choose to take the further actions mentioned below.

3.1. You agree that all data provided by you is used for data processing in the Pure Vision Sorig SIA database.

3.2. Your data will be saved while you use Pure Vision Sorig SIA services.

3.3. You have the right to edit and delete your data, in which case data is saved for as much time as necessary to be certain that the edit or deletion has not been performed by a third party who may have unlawfully accessed your email in your name.

3.4. Users can block all cookies in their browser, including cookies linked with Pure Vision Sorig services. However, it is important to note that some Pure Vision Sorig SIA services may not function properly if you disable cookies.

3.5. Pure Vision Sorig SIA is obliged to delete at your request any natural person’s data that you have provided.

3.6. The user has the right to request a copy of their saved personal data in person at the Pure Vision Sorig SIA office by identifying themselves as a profile owner. The user’s saved data information will be prepared within 2 weeks of receiving the request.

3.7. In accordance with article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, you have the right to submit complaints to a supervisory institution.

  1. Procedure for deleting and renewing personal information

Users’ personal data can be deleted in the following cases:

4.1. The user has the right to delete their own personal data by making a request via e-mail [email protected], access to the profile will be blocked and information about the user will be deleted from the Pure Vision Sorig SIA servers within one year.

4.2. Based on the Pure Vision Sorig SIA portal conditions for use, Pure Vision Sorig SIA can delete a user’s personal data by deleting the profile, after which point information about the user will be deleted from the Pure Vision Sorig SIA servers within one year.

The waiting period mentioned above is necessary to prevent unsanctioned actions from third parties using a user’s login details.

During the period mentioned above in points 4.1 and 4.2 in which data will be saved, the user has the right to renew their user profile in person at the Pure Vision Sorig SIA office by identifying themselves as the profile owner. Renewal of personal data takes place no later than two days after the request has been received.

  1. Measures for ensuring the security of personal information

Pure Vision Sorig SIA takes the following steps to secure the Pure Vision Sorig SIA business and its users against unsanctioned access to the information held by Pure Vision Sorig SIA, its modification, publication or deletion.

5.1. Encryption is performed using a SSL standard.

5.2. To access personal account Pure Vision Sorig SIA, users are offered one-step verification.

5.3. Access to personal information can only be gained by Pure Vision Sorig SIA employees; those who perform work for us; and representatives who must know this information to process it at our request, who must comply with strict contractual confidentiality requirements, and who can receive a disciplinary fine or be discharged from their duties if they do not comply with these requirements.

  1. Services to which this confidentiality policy applies

6.1. The Pure Vision Sorig SIA confidentiality policy applies to all services offered by Pure Vision Sorig SIA.

6.2. Pure Vision Sorig SIA regularly reviews its compliance with this confidentiality policy. On receiving an official written complaint or request for support, we contact the submitter to decide on any further actions. To investigate any complaints regarding transfer of personal information which we cannot solve directly with the person involved, Pure Vision Sorig SIA cooperates with the applicable regulatory institutions including local data protection institutions.

  1. Changes

7.1. This confidentiality policy may change from time to time. Pure Vision Sorig SIA does not restrict the rights of users in accordance with this confidentiality policy without the user’s explicit permission. All changes to the confidentiality policy will be published on corresponding webpage of www.daknang.com website and, if they are significant, a special notification will be sent (including those regarding specific services, notifications on changes to the confidentiality policy will be sent by email).

Last update: 31.07.2019

Scroll to Top

15% off

On Your First purchase

Our policy is simple: If you are not 100% satisfied with a Daknang brand product, we will give you a full refund.

Limitations:

* Return request must be submitted within 60 days of purchase.
* You must ship back your product and packaging.
* No more than one return per product per customer account.
* Only individual products apply for return.
* Product kits doesn’t apply for return.

Does my product qualify?

* All Daknang brand liquid herbal products have 60 days from the purchase date to start a return even if they are opened.
* All other products have 14 days from the purchase date to start a return only if they are unopened and in resealable condition.
* To apply for return, fill the contact form on daknang.com contact page.